Are you ready to embark on a rewarding career in Border Services but feel overwhelmed by the daunting CBSA OTEE exam? At Cognitive Results, we specialize in turning your aspirations into reality with our comprehensive CBSA OTEE Program.

Designed to address the academic aspect of the certification journey-in mastering the OTEE exam-our program provides the personalized coaching, practice tests, and study materials you need to succeed. Discover how our proven strategies and expert guidance can transform your preparation and set you on the path to success as a Border Services Officer (BSO).

Read on to learn more about how Cognitive Results can be your ultimate partner in this crucial step towards your future career.

"Thanks it went very well waiting on next steps. No surprises. Thank you so much. (Coaching client West coast service interview.)" March 20, 2025

"Hi Gillian, I wanted to thank you officially for all of your help through the XXX police process (West coast service). The ETHOS program was so thorough and raised my confidence. I landed an interview that you helped me prepare for with your excellent coaching. The coaching helped me with my delivery and answers but, more importantly, got me thinking and talking in the right ways to project my accurate answers with confidence. I can't recommend you enough! Thank you so much!" March 12, 2025

"Hi Gillian, I have some great news to share. I was successful in the interview for CBSA and will be moving to the next steps of the selection process. I had my interview Friday and I found out today. Thank you again for all your teaching they were extremely informative. I also passed along your website to ... I will continue to pass along your site to anyone I meet that can utilize the information. I don’t know when I’ll be doing the psych part yet but I will be studying." March 5, 2025

"Thank you for all of your help and support through this process! To recap I received my offer with XXX two weeks ago for the March intake at OPC. I know that all of the studying I did on your website has also prepared me for the next stage. Everything you teach is accurate and well worth the investment. I am glad I found you and got all of the guidance I needed along the way, including coaching. I will be recommending you in the future to other police applicants - you are the best!" February 16, 2025

"Thank you so much, I really appreciate your help and support. I have passed the (CBSA) exam with a good score. Sample exams were really helpful! (Client will be using the Interview Program and Coaching next.)" January 27, 2025

"Cognitive Results and Gillian were very helpful with the application process. The interview prep helped tremendously, having the video teaching along with the modules complement each other extremely well. The one-on-one coaching sessions were very helpful. Gillian took her time and I found the one-on-one coaching sessions prepared me well for my interview. Thank you again for all your help! " January 26, 2025

"Thank you! You've been the most help! I couldn't have done any of this without you. I'm so happy I reached out via email for help. (Client is all the way through and waiting for final papers to sign. Client had coaching for the interview and for the psych interview.)" January 7, 2025

Traveller using CBSA services. As a Border Officer, you will process these travellers after passing your CBSA OTEE exam.

Becoming a border services officer (BSO) requires some patience. The Canada Border Services Agency (CBSA) has a very extensive process to make sure they hire the right people with the right skills and experience. Part of this process includes writing the OTEE (Officer Trainee Entrance Exam).

CBSA specifically says to find the guidance you'll need to get through the extensive evaluation and training process. Like most police services or law enforcement organizations, you are expected to research, study, and use your community resources, such as Cognitive Results. This is not a secret process! You are expected to get help.

The OTEE (Officer Trainee Entrance Exam) is an online exam composed of 117 multiple-choice questions. These questions have been developed to assess four (4) of the required competencies to become a CBSA officer trainee.

The official CBSA website says the questions are hypothetical and therefore applicants do not require any prior knowledge of the CBSA, but we disagree. Instead, we use a specific training method for our clients that ensures they are prepared for the OTEE.

You must complete the test within the one-week window CBSA gives you. However, once you start it, you must finish it in one sitting. You are given 135 minutes to complete the test.

Although 135 minutes seems like a long time, the test is extensive and you will perform much better with concentrated study efforts. Our program will provide the focus and feedback on the various topics and sections so that you will know where to continue to focus and be prepared overall. You only need to use our program for guidance and practice.

We offer tailored practice in ALL four areas of the test in our CBSA OTEE program. Here is more information:

  • Reasoning Skills
    • The ability to draw conclusions or inferences from information to solve problems.
  • Analytical Thinking
    • The ability to use a logical thought process to break down and work through a situation or problem to arrive at an outcome.
  • Client Service Orientation
    • The ability to provide the best service possible (quality, timeliness, completeness, knowledge/competence, courtesy, fairness, outcome, etc.) to both internal and external clients.
  • Writing Skills
    • The ability to produce written documents, including correspondence, reports, documentation, etc., clearly and correctly, using plain language, and in a style and form likely to appeal to and influence the intended audience.

Successful results of the OTEE are valid indefinitely. If you receive unsuccessful results, your candidacy will be terminated. If you wish to re-apply, you may rewrite the OTEE one full year after your initial attempt.

Choose Your Program

Police Test Subscription Program

  • Includes all the tests we offer.
  • Access to video tutorials and step-by-step lessons.
  • Practice tests designed to match real exam formats.
  • Unlimited access.

$59 CAD monthly

Get Started

Interview Subscription Program

  • Includes interview and psych.
  • Access to video tutorials and step-by-step lessons.
  • Practice tests designed to match real exam formats.
  • Unlimited access.

$99 CAD monthly

Get Started

Member Coaching
(minimum two hours)

  • One-on-one video coaching.
  • Interview, and Psych Interview Coaching.
  • Personalized behavioural and situational scenario feedback.
  • Psych interview preparation (don't leave this to chance).
  • Text and phone support.

INQUIRY FORM FOR COACHING

Note that OPP will put you through SIGMA SSPO testing approximately one (1) week after your interview is passed. You will need both subscriptions at the same time to prepare properly.