Are you ready to embark on a rewarding career in Border Services but feel overwhelmed by the daunting CBSA OTEE exam? At Cognitive Results, we specialize in turning your aspirations into reality with our comprehensive CBSA OTEE Program.

Designed to address the academic aspect of the certification journey-in mastering the OTEE exam-our program provides the personalized coaching, practice tests, and study materials you need to succeed. Discover how our proven strategies and expert guidance can transform your preparation and set you on the path to success as a Border Services Officer (BSO).

Read on to learn more about how Cognitive Results can be your ultimate partner in this crucial step towards your future career.

"Hi Gillian, The CSC SJT program was a great learning experience and really helped me feel more confident and prepared. I appreciated the support and structure throughout! Thanks again!" June 27, 2025

"Hi Gillian, I passed my interview ... I crushed it in less than an hour ... I heard back from XXX and they have booked me to conduct my next (psych) phase of the recruitment process." June 28, 2025

"Hi Gillian, I just passed the (CSC SJT) test. Thanks for your wonderful support in my preparation." June 27, 2025

"Hey Gillian, Just wanted to let you know I passed the interview will be moving to psych.Thank you for everything!" June 14, 2025

HIRED! "And again, thank you very much from the bottom of my heart for all you did for me." June 14, 2025

"(Police Tests) Program is worth way more than for what it is priced at. The material is super helpful and the practice is very, very in depth and will get you accustomed to how the test feels. I suggest you do timed testing to see if you are working at a good pace. I scored 87% on my ETHOS and only did so due to the great material that was available to me as well as my hard work. Work hard and use this material and you will do amazing." June 2, 2025

"The psych interview was exactly what I expected after our coaching. I'm in backgrounds now with XXX. Thank you Gillian." May 26, 2025

"I’m happy to share that I received my OTEE test results — and I passed with a great score! The study materials, especially the timed practice tests, were incredibly helpful and definitely made a difference in my performance." May 25, 2025

"Thank you so much for all your help and support throughout the process — I truly appreciate it! I completed the CBSA OTEE test last week, and I wanted to let you know that the material you provided was incredibly helpful. It gave me the confidence I needed to go in prepared, so thank you again for that." May 14, 2025

"I passed everything, the XXX LFI and the blended interview, and now I'm moving on to the psych and the in-person psych next week. Thank you for the coaching! You made the difference." May 14, 2025

"Hi Gillian, I have good news! I got the psych results and I was successful!!! Thanks again for all the help and wisdom!" May 11, 2025

HIRED! "I used Cognitive Results for preparation in my police hiring process. All the material for ETHOS was very helpful  in order to prepare for the exam. Gillian was an amazing instructor her feedback was very genuine and provided great helpful tips. Her feedback was very informative. I highly recommend using Cognitive Results if you want to succeed in your police application process." April 19, 2025

"Hi Gillian, I am a returning client that has used this service for years. Thanks to this program I passed the written test for XXX, was hired, and now I want to make a career change. I've passed the interview for XXX and now I'm waiting for the psych." April 8, 2025

Traveller using CBSA services. As a Border Officer, you will process these travellers after passing your CBSA OTEE exam.

Becoming a border services officer (BSO) requires some patience. The Canada Border Services Agency (CBSA) has a very extensive process to make sure they hire the right people with the right skills and experience. Part of this process includes writing the OTEE (Officer Trainee Entrance Exam).

CBSA specifically says to find the guidance you'll need to get through the extensive evaluation and training process. Like most police services or law enforcement organizations, you are expected to research, study, and use your community resources, such as Cognitive Results. This is not a secret process! You are expected to get help.

The OTEE (Officer Trainee Entrance Exam) is an online exam composed of 117 multiple-choice questions. These questions have been developed to assess four (4) of the required competencies to become a CBSA officer trainee.

The official CBSA website says the questions are hypothetical and therefore applicants do not require any prior knowledge of the CBSA, but we disagree. Instead, we use a specific training method for our clients that ensures they are prepared for the OTEE.

You must complete the test within the one-week window CBSA gives you. However, once you start it, you must finish it in one sitting. You are given 135 minutes to complete the test.

Although 135 minutes seems like a long time, the test is extensive and you will perform much better with concentrated study efforts. Our program will provide the focus and feedback on the various topics and sections so that you will know where to continue to focus and be prepared overall. You only need to use our program for guidance and practice.

We offer tailored practice in ALL four areas of the test in our CBSA OTEE program. Here is more information:

  • Reasoning Skills
    • The ability to draw conclusions or inferences from information to solve problems.
  • Analytical Thinking
    • The ability to use a logical thought process to break down and work through a situation or problem to arrive at an outcome.
  • Client Service Orientation
    • The ability to provide the best service possible (quality, timeliness, completeness, knowledge/competence, courtesy, fairness, outcome, etc.) to both internal and external clients.
  • Writing Skills
    • The ability to produce written documents, including correspondence, reports, documentation, etc., clearly and correctly, using plain language, and in a style and form likely to appeal to and influence the intended audience.

Successful results of the OTEE are valid indefinitely. If you receive unsuccessful results, your candidacy will be terminated. If you wish to re-apply, you may rewrite the OTEE one full year after your initial attempt.

Choose Your Program

Foundations First Police Prep Course

  • Perfect for those who struggle to get started
  • Short, calming lessons to build focus
  • Designed to reduce overwhelm and procrastination
  • Learn to anchor, begin, and follow through

FREE

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Police Test Subscription Program

  • Includes all the tests we offer.
  • Access to video tutorials and step-by-step lessons.
  • Practice tests designed to match real exam formats.
  • Unlimited access.

$65 CAD monthly

Get Started

Interview Subscription Program

  • Includes interview and psych.
  • Access to video tutorials and step-by-step lessons.
  • Practice tests designed to match real exam formats.
  • Unlimited access.

$150 CAD monthly

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Member Coaching
(minimum three hours)

  • One-on-one video interview coaching (for members only).
  • Personalized behavioural, situational, values scenario feedback.
  • Role-playing coaching included for CBSA.
  • Psych coaching as time permits.

Starts at $750

Coaching Information

Note that OPP will put you through SIGMA SSPO testing approximately one (1) week after your interview is passed. You will need both subscriptions at the same time to prepare properly.